"Hello, you either have JavaScript turned off or an old version of Macromedia's Flash Player. Get the latest Flash player."
If you're receiving this error message when trying to play a video, it means that you either have JavaScript turned off in your browser, or you need to install the latest version of the Adobe Flash player.
To find out how to enable JavaScript, click your browser:
Clearing cookies in Internet Explorer 7
- Select Tools > Internet Options.
- Click on the Security tab.
- Click the Custom Level button.
- Scroll down to the Scripting section.
- Select Enable for Active Scripting and Scripting of Java Applets.
- Click OK.
- Select YES if a box appears to confirm.
- Click OK. Close window.
- Reload page.
Clearing cookies in Internet Explorer 6
- From the browser's Tools menu select Internet Options...
- Select the Security tab.
- Pick the Internet zone icon and select Custom Level... button.
- Scroll down the Settings list to the Scripting item. (You may need to double-click on icons to expand lists.
- Under the Active scripting item, choose the Enable radio button.
- Click OK and Yes to confirm and close the Security Settings dialog box, then OK again to close the Internet Options dialog box.
- Refresh the current page.
Clearing cookies in Firefox 2.x
- Open Firefox.
- On the Tools menu, click Options.
- Click Content in the Options list.
- Under the Content section, check the box next to Enable JavaScript.
- Click the Advanced button to open the Advanced JavaScript Options box.
- Check the boxes under Allow scripts to section that you want to allow.
- Click OK.
- Click OK.
Clearing cookies in Firefox 1.x
- Open Mozilla Firefox.
- On the Tools menu, click "Options".
- Click "Content" in the Options list.
- Under the Content section, check the box next to "Enable JavaScript".
- Click the "Advanced" button to open the Advanced JavaScript Options box.
- Check the boxes under "Allow scripts to" section for actions that you want to allow.
- Click OK.
- Click OK.
If you are still receiving the JavaScript error when you have it enabled, try troubleshooting below:
Step 1: Is Javascript enabled on your browser?
Yes
No
