Hey guys,

As always, thanks for visiting the Community Help Forums :)

We've heard some of you mention you're having trouble watching videos
because you're receiving the *dreaded* "enable JavaScript / old
version of Adobe Flash player" error message. Yikes!

If you're receiving this error message and unable to play videos,
here's what I recommend to get you back on track and able to watch
videos successfully again. Please follow the steps listed below...

1. Uninstall the version of Adobe Flash that you currently have
running on your computer. You can uninstall Flash here:
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157

2. Once you've uninstalled Flash, then go to the Adobe site and
download the most recent version of the Flash player:
http://get.adobe.com/flashplayer/

3. At this point, completely exit your browser (don't just close the
window, exit the browser completely).

4. Only now, once you've exited your browser, can you install the new
version of the Flash player you just downloaded. Install the Flash
player.

5. Finally, open your browser again. Go to YouTube and try playing a
video-- the video should now play!

6. If the video *still* doesn't play, make sure you have JavaScript
enabled (turned on) in your browser.

If you're not sure how to do this, do a Google search for your browser
and then "enable JavaScript". You should easily find instructions on
how to enable Javascript.

Here are a couple of examples for Firefox, Internet Explorer, and
Opera users:

http://www.ehow.com/how_2033406_enable-javascript-firefox.html
and
http://www.tranexp.com/win/JavaScript-enabling.htm

We really hope these tips help! Good luck & enjoy the site :)

~ Liz