> As always, thanks for visiting the Community Help Forums :)

> We've heard some of you mention you're having trouble watching videos
> because you're receiving the *dreaded* "enable JavaScript / old
> version of Adobe Flash player" error message. Yikes!

> If you're receiving this error message and unable to play videos,
> here's what I recommend to get you back on track and able to watch
> videos successfully again. Please follow the steps listed below...

> 1. Uninstall the version of Adobe Flash that you currently have
> running on your computer. You can uninstall Flash here:http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157

> 2. Once you've uninstalled Flash, then go to the Adobe site and
> download the most recent version of the Flash player:http://get.adobe.com/flashplayer/

> 3. At this point, completely exit your browser (don't just close the
> window, exit the browser completely).

> 4. Only now, once you've exited your browser, can you install the new
> version of the Flash player you just downloaded. Install the Flash
> player.

> 5. Finally, open your browser again. Go to YouTube and try playing a
> video-- the video should now play!

> 6. If the video *still* doesn't play, make sure you have JavaScript
> enabled (turned on) in your browser.

> If you're not sure how to do this, do a Google search for your browser
> and then "enable JavaScript". You should easily find instructions on
> how to enable Javascript.

> Here are a couple of examples for Firefox, Internet Explorer, and
> Opera users:

> http://www.ehow.com/how_2033406_enable-javascript-firefox.html
> andhttp://www.tranexp.com/win/JavaScript-enabling.htm

> We really hope these tips help! Good luck & enjoy the site :)

> ~ Liz