Why is youtube being so ignorant in this. Install the latest version
of flash blablabla java blablklabla.
yes this might be helpfull for some unexperienced surfers who don't
know about that. But come on since a few days a lot of people who do
know about flash / java are getting the same errors.Ive been a youtube
user for years and since a few days im getting the 'an error occured
message at random.' sometimes a movie wont play a few minutes later
the same movie will play perfectly. Other times scrolling te time bar
a little bit forward helps. But fact is tha there is someting wrong
with Youtube.
And if been designing websites for 10 years so please dont tell me to
check my java or flash. I know the drill. No result.
it doesn't work in latest IE 8, FF and Google Chrome 1.0.154.59. I got
java (the latest) installed, javascripts enabled in all browsers. Some
videos won't play in simple quality, while in HQ/HD play. But others
won't play even in HD or HQ, but simple will. And there are videos
where even simple or high quality won't play. (I even tried to
completely uninstall JAVA and flash plugins and did a fresh install of
them, restarted pc etc..).
It seems to be a YT problem, not my installations of java/enabled
javascript/latest flash plugin.. Please investigate this problem from
your side...
> the page title is "Troubleshoot Adobe Flash Player Installation for
> Windows"
> click on # 3, Troublshoot Adobe Flash Player for Internet Explorer
> scroll down to just above question #4 and find bold print that reads
> "If the active X control for Flash Player fails to install, download
> the executable installer"
> Click on download, save to desktop, then install. Close all
> applications before running installer
> Also, one thing I've noticed: many of you say that you have Java
> enabled... JavaScript and Java have very different functions-- so make
> sure you definitely have JavaSCRIPT enabled in your browser ;)
> Another point to mention: often times when you upgrade to a new
> version of your browser / run a new browser, the latest version of
> Flash won't be auto-installed. This is why YouTube video's will
> suddenly stop playing for you and why you'll receive this error
> message. When this occurs,
> -- uninstall the previous version of Flash
> -- download the new version
> -- exit all applications / browser
> -- install the new version of Flash
> Good luck guys ! Hope you're able to play videos again soon...
> ~ Liz
> On May 1, 3:00 pm, roowlant wrote:
> > Come on.. you can;t just let the whole (let alone even half) YouTube
> > community do this. This for sure is a YouTube problem and you just
> > can't simply tell your users to do a rather extensive uninstall etc..
> > Better is to try and find out what happened and why suddenly so many
> > many people having playback problems...
> > On Apr 23, 3:44 am, YouTube Liz wrote:
> > > Hey guys,
> > > As always, thanks for visiting the Community Help Forums :)
> > > We've heard some of you mention you're having trouble watching videos
> > > because you're receiving the *dreaded* "enable JavaScript / old
> > > version of Adobe Flash player" error message. Yikes!
> > > If you're receiving this error message and unable to play videos,
> > > here's what I recommend to get you back on track and able to watch
> > > videos successfully again. Please follow the steps listed below...
> > > 2. Once you've uninstalled Flash, then go to the Adobe site and
> > > download the most recent version of the Flash player:http://get.adobe.com/flashplayer/
> > > 3. At this point, completely exit your browser (don't just close the
> > > window, exit the browser completely).
> > > 4. Only now, once you've exited your browser, can you install the new
> > > version of the Flash player you just downloaded. Install the Flash
> > > player.
> > > 5. Finally, open your browser again. Go to YouTube and try playing a
> > > video-- the video should now play!
> > > 6. If the video *still* doesn't play, make sure you have JavaScript
> > > enabled (turned on) in your browser.
> > > If you're not sure how to do this, do a Google search for your browser
> > > and then "enable JavaScript". You should easily find instructions on
> > > how to enable Javascript.
> > > Here are a couple of examples for Firefox, Internet Explorer, and
> > > Opera users:
Tried all this... no help. The error message started to occur when I
upgraded Firefox. However, have also tried Explorer and can't watch on
that either - very frustrated - such a waste of time!!!
> As always, thanks for visiting the Community Help Forums :)
> We've heard some of you mention you're having trouble watching videos
> because you're receiving the *dreaded* "enable JavaScript / old
> version of Adobe Flash player" error message. Yikes!
> If you're receiving this error message and unable to play videos,
> here's what I recommend to get you back on track and able to watch
> videos successfully again. Please follow the steps listed below...
> 2. Once you've uninstalled Flash, then go to the Adobe site and
> download the most recent version of the Flash player:http://get.adobe.com/flashplayer/
> 3. At this point, completely exit your browser (don't just close the
> window, exit the browser completely).
> 4. Only now, once you've exited your browser, can you install the new
> version of the Flash player you just downloaded. Install the Flash
> player.
> 5. Finally, open your browser again. Go to YouTube and try playing a
> video-- the video should now play!
> 6. If the video *still* doesn't play, make sure you have JavaScript
> enabled (turned on) in your browser.
> If you're not sure how to do this, do a Google search for your browser
> and then "enable JavaScript". You should easily find instructions on
> how to enable Javascript.
> Here are a couple of examples for Firefox, Internet Explorer, and
> Opera users:
hello
i have the same problem some days now... i did all the things you
recomend...
uninstalled.. installed above flash,java..... nothing that i do seems
to help..and all this started suddenly i didnt made any new changes in
my pc...some videos i can whatch and some i cant....
so i guess this is youtube problem.
I get the same thing with my HP pc running Windows XP pro, with all
updates installed and all current versions of related software
installed as well. No amount of tackling the problem gets any
results. I tried three different browsers, and uninstalled and
reinstalled Flash for each. Some videos do play, maybe 1 in 20, and I
find that if I use the suggestions that come up in the player when a
video is done, it continues to work. But if I choose from any other
category on the screen, the same error message comes up.
Another strange thing that makes me think the source of the bug isn't
YouTube is that my wife's Mac G4 runs everything perfectly. All
videos I cannot play on this play there without fail. I have the
current Mac OS 10.5.6 running on it.
Whatever the problem is, I have to discontinue using YouTube as it is
unreliable, please let me know when this problem is fixed.
Hey Liz,
Can you tell me why, after doing ALL of what you recommended, I still
have this issue?
I can watch ANY youtube video that is embedded
on other sites.
I can watch ANY feature video on a youtube user's
channel.
My success at just randomly watching any video I
want is shot down by that famous message....
"Hello, you either have JavaScript turned off or an old version of
Adobe's Flash Player. Get the latest Flash player."
It is hit and miss- sometimes I can watch a video, sometimes it gives
me this message.
> As always, thanks for visiting the Community Help Forums :)
> We've heard some of you mention you're having trouble watching videos
> because you're receiving the *dreaded* "enable JavaScript / old
> version of Adobe Flash player" error message. Yikes!
> If you're receiving this error message and unable to play videos,
> here's what I recommend to get you back on track and able to watch
> videos successfully again. Please follow the steps listed below...
> 2. Once you've uninstalled Flash, then go to the Adobe site and
> download the most recent version of the Flash player:http://get.adobe.com/flashplayer/
> 3. At this point, completely exit your browser (don't just close the
> window, exit the browser completely).
> 4. Only now, once you've exited your browser, can you install the new
> version of the Flash player you just downloaded. Install the Flash
> player.
> 5. Finally, open your browser again. Go to YouTube and try playing a
> video-- the video should now play!
> 6. If the video *still* doesn't play, make sure you have JavaScript
> enabled (turned on) in your browser.
> If you're not sure how to do this, do a Google search for your browser
> and then "enable JavaScript". You should easily find instructions on
> how to enable Javascript.
> Here are a couple of examples for Firefox, Internet Explorer, and
> Opera users:
> Hey Liz,
> Can you tell me why, after doing ALL of what you recommended, I still
> have this issue?
> I can watch ANY youtube video that is embedded
> on other sites.
> I can watch ANY feature video on a youtube user's
> channel.
> My success at just randomly watching any video I
> want is shot down by that famous message....
> "Hello, you either have JavaScript turned off or an old version of
> Adobe's Flash Player. Get the latest Flash player."
> It is hit and miss- sometimes I can watch a video, sometimes it gives
> me this message.
> what gives now?
> Thanks Gal!
> On Apr 22, 8:44 pm, YouTube Liz wrote:
> > Hey guys,
> > As always, thanks for visiting the Community Help Forums :)
> > We've heard some of you mention you're having trouble watching videos
> > because you're receiving the *dreaded* "enable JavaScript / old
> > version of Adobe Flash player" error message. Yikes!
> > If you're receiving this error message and unable to play videos,
> > here's what I recommend to get you back on track and able to watch
> > videos successfully again. Please follow the steps listed below...
> > 2. Once you've uninstalled Flash, then go to the Adobe site and
> > download the most recent version of the Flash player:http://get.adobe.com/flashplayer/
> > 3. At this point, completely exit your browser (don't just close the
> > window, exit the browser completely).
> > 4. Only now, once you've exited your browser, can you install the new
> > version of the Flash player you just downloaded. Install the Flash
> > player.
> > 5. Finally, open your browser again. Go to YouTube and try playing a
> > video-- the video should now play!
> > 6. If the video *still* doesn't play, make sure you have JavaScript
> > enabled (turned on) in your browser.
> > If you're not sure how to do this, do a Google search for your browser
> > and then "enable JavaScript". You should easily find instructions on
> > how to enable Javascript.
> > Here are a couple of examples for Firefox, Internet Explorer, and
> > Opera users:
I have been having trouble accessing videos on youtube. I have done
everything that you have suggested and still cannot view these videos.
What else can I do?
> As always, thanks for visiting the Community Help Forums :)
> We've heard some of you mention you're having trouble watching videos
> because you're receiving the *dreaded* "enable JavaScript / old
> version of Adobe Flash player" error message. Yikes!
> If you're receiving this error message and unable to play videos,
> here's what I recommend to get you back on track and able to watch
> videos successfully again. Please follow the steps listed below...
> 2. Once you've uninstalled Flash, then go to the Adobe site and
> download the most recent version of the Flash player:http://get.adobe.com/flashplayer/
> 3. At this point, completely exit your browser (don't just close the
> window, exit the browser completely).
> 4. Only now, once you've exited your browser, can you install the new
> version of the Flash player you just downloaded. Install the Flash
> player.
> 5. Finally, open your browser again. Go to YouTube and try playing a
> video-- the video should now play!
> 6. If the video *still* doesn't play, make sure you have JavaScript
> enabled (turned on) in your browser.
> If you're not sure how to do this, do a Google search for your browser
> and then "enable JavaScript". You should easily find instructions on
> how to enable Javascript.
> Here are a couple of examples for Firefox, Internet Explorer, and
> Opera users:
> As always, thanks for visiting the Community Help Forums :)
> We've heard some of you mention you're having trouble watching videos
> because you're receiving the *dreaded* "enable JavaScript / old
> version of Adobe Flash player" error message. Yikes!
> If you're receiving this error message and unable to play videos,
> here's what I recommend to get you back on track and able to watch
> videos successfully again. Please follow the steps listed below...
> 2. Once you've uninstalled Flash, then go to the Adobe site and
> download the most recent version of the Flash player:http://get.adobe.com/flashplayer/
> 3. At this point, completely exit your browser (don't just close the
> window, exit the browser completely).
> 4. Only now, once you've exited your browser, can you install the new
> version of the Flash player you just downloaded. Install the Flash
> player.
> 5. Finally, open your browser again. Go to YouTube and try playing a
> video-- the video should now play!
> 6. If the video *still* doesn't play, make sure you have JavaScript
> enabled (turned on) in your browser.
> If you're not sure how to do this, do a Google search for your browser
> and then "enable JavaScript". You should easily find instructions on
> how to enable Javascript.
> Here are a couple of examples for Firefox, Internet Explorer, and
> Opera users:
I have Windows Vista and have found that if I right click on Internet
Explorer on the task bar and then "run as administrator", I can then
view the videos. Works everytime. If I click on Internet Explorer
on
the desktop I get the same error message you get.
> I have been having trouble accessing videos on youtube. I have done
> everything that you have suggested and still cannot view these videos.
> What else can I do?
> Many thanks.
> On 23 Apr, 02:44, YouTube Liz wrote:
> > Hey guys,
> > As always, thanks for visiting the Community Help Forums :)
> > We've heard some of you mention you're having trouble watching videos
> > because you're receiving the *dreaded* "enable JavaScript / old
> >versionof AdobeFlashplayer" error message. Yikes!
> > If you're receiving this error message and unable to play videos,
> > here's what I recommend to get you back on track and able to watch
> > videos successfully again. Please follow the steps listed below...
> > 2. Once you've uninstalledFlash, then go to the Adobe site and
> > download the most recentversionof theFlashplayer:http://get.adobe.com/flashplayer/
> > 3. At this point, completely exit your browser (don't just close the
> > window, exit the browser completely).
> > 4. Only now, once you've exited your browser, can you install the new
> >versionof theFlashplayeryou just downloaded. Install theFlash
> >player.
> > 5. Finally, open your browser again. Go to YouTube and try playing a
> > video-- the video should now play!
> > 6. If the video *still* doesn't play, make sure you have JavaScript
> > enabled (turned on) in your browser.
> > If you're not sure how to do this, do a Google search for your browser
> > and then "enable JavaScript". You should easily find instructions on
> > how to enable Javascript.
> > Here are a couple of examples for Firefox, Internet Explorer, and
> > Opera users:
First - Liz, _please_ make some kind of appearance once in a while
here. I get the feeling that this issue is seriously not being given
any attention - and it's a _real_ issue!
Second, I've found a major part of the problem on my site - WebWasher.
We're locked behind a webwasher proxy/filter in my company. If I try
using my laptop with an unfiltered network I get YouTube just fine
(meaning that this problem disappears).
I have a feeling that WebWasher causes my browser to receive some sort
of modified version of the webpage that YouTube sends it. But I am no
web expert - I don't know if there isn't some other / more complex
explanation (such as YouTube sensing WebWasher in some way and sending
a different page, compared to the unfiltered browsing experience).
> I have Windows Vista and have found that if I right click on Internet
> Explorer on the task bar and then "run as administrator", I can then
> view the videos. Works everytime. If I click on Internet Explorer
> on
> the desktop I get the same error message you get.
> On May 9, 3:07 pm, Hardnutpaul91 wrote:
> > Hi Youtube Liz
> > I have been having trouble accessing videos on youtube. I have done
> > everything that you have suggested and still cannot view these videos.
> > What else can I do?
> > Many thanks.
> > On 23 Apr, 02:44, YouTube Liz wrote:
> > > Hey guys,
> > > As always, thanks for visiting the Community Help Forums :)
> > > We've heard some of you mention you're having trouble watching videos
> > > because you're receiving the *dreaded* "enable JavaScript / old
> > >versionof AdobeFlashplayer" error message. Yikes!
> > > If you're receiving this error message and unable to play videos,
> > > here's what I recommend to get you back on track and able to watch
> > > videos successfully again. Please follow the steps listed below...
> > > 2. Once you've uninstalledFlash, then go to the Adobe site and
> > > download the most recentversionof theFlashplayer:http://get.adobe.com/flashplayer/
> > > 3. At this point, completely exit your browser (don't just close the
> > > window, exit the browser completely).
> > > 4. Only now, once you've exited your browser, can you install the new
> > >versionof theFlashplayeryou just downloaded. Install theFlash
> > >player.
> > > 5. Finally, open your browser again. Go to YouTube and try playing a
> > > video-- the video should now play!
> > > 6. If the video *still* doesn't play, make sure you have JavaScript
> > > enabled (turned on) in your browser.
> > > If you're not sure how to do this, do a Google search for your browser
> > > and then "enable JavaScript". You should easily find instructions on
> > > how to enable Javascript.
> > > Here are a couple of examples for Firefox, Internet Explorer, and
> > > Opera users:
I have this problem too. I have done everything that you have
suggested like download new flash player and Java script is enabled
and still cannot view the videos. I’ve been having this trouble for a
few weeks now.
> I have this problem too. I have done everything that you have
> suggested like download new flash player and Java script is enabled
> and still cannot view the videos. I’ve been having this trouble for a
> few weeks now.
> I hope it get sorted out soon.
On some YouTube pages (But not all) I get the following message;
"Hello, you either have JavaScript turned off or an old version of
Adobe's Flash"
I have version 10.0.22.87 installed.
I have uninstalled then reinstalled it using the above method.
Is this problem because my version of Adobe Flash is too new for the
code on some YouTube pages?
Eg.
if(myVersion != youtubeVersion) { Can't display }
and not
if(myVersion < youtubeVersion) { Can't display }
I get the same results with any browser.
Eg. Internet Explorer, Netscape etc.
Here is a list of pages that don't work;
Same test results with the following browsers;
Internet Explorer 7.0
Internet Explorer 8.0
Netscape 7.1
Netscape Navigator 9.0
Mozilla Firefox 3.0
Opera (IE) 8.0
Opera (Netscape) 9.62
NeoPlanet 5.2
Apple Safari 3.1
Apple Safari 3.2
AOL 9.0
Google Chrome 1.0
WebWindow 0.00.0019
> As always, thanks for visiting the Community Help Forums :)
> We've heard some of you mention you're having trouble watching videos
> because you're receiving the *dreaded* "enable JavaScript / old
> version of Adobe Flash player" error message. Yikes!
> If you're receiving this error message and unable to play videos,
> here's what I recommend to get you back on track and able to watch
> videos successfully again. Please follow the steps listed below...
> 2. Once you've uninstalled Flash, then go to the Adobe site and
> download the most recent version of the Flash player:http://get.adobe.com/flashplayer/
> 3. At this point, completely exit your browser (don't just close the
> window, exit the browser completely).
> 4. Only now, once you've exited your browser, can you install the new
> version of the Flash player you just downloaded. Install the Flash
> player.
> 5. Finally, open your browser again. Go to YouTube and try playing a
> video-- the video should now play!
> 6. If the video *still* doesn't play, make sure you have JavaScript
> enabled (turned on) in your browser.
> If you're not sure how to do this, do a Google search for your browser
> and then "enable JavaScript". You should easily find instructions on
> how to enable Javascript.
> Here are a couple of examples for Firefox, Internet Explorer, and
> Opera users:
Hello,
I have followed all you great suggestions only to find out it was not
adobe it never was. I had to uninstall my java and download the newest
version and install it. And that did it it works perfect. The older
versions of java do not work well with the new adobe. Hope this
helps :D
On Apr 23, 11:53 am, DaveyMacnail wrote:
> Hello, my name is Dave and I am from The NETHERLANDS.
> I have the same problem on my computer ("An error occured, please try
> again later"), when using one of my players and I already tried many
> suggestions from other people.
> Nothing works.
> Now I tried the way, Liz has written and it did not work either.
> Maybe the problem is at YouTube's site.
> Hope to read some new suggestions.
> Thanks and regards from Dave.
> On 23 apr, 15:21, strifetwenty wrote:
> > I tried it and it didn't work, even restarted my computer but nothing
> > On Apr 22, 9:44 pm, YouTube Liz wrote:
> > > Hey guys,
> > > As always, thanks for visiting the Community Help Forums :)
> > > We've heard some of you mention you're having trouble watching videos
> > > because you're receiving the *dreaded* "enable JavaScript / old
> > > version of Adobe Flash player" error message. Yikes!
> > > If you're receiving this error message and unable to play videos,
> > > here's what I recommend to get you back on track and able to watch
> > > videos successfully again. Please follow the steps listed below...
> > > 2. Once you've uninstalled Flash, then go to the Adobe site and
> > > download the most recent version of the Flash player:http://get.adobe.com/flashplayer/
> > > 3. At this point, completely exit your browser (don't just close the
> > > window, exit the browser completely).
> > > 4. Only now, once you've exited your browser, can you install the new
> > > version of the Flash player you just downloaded. Install the Flash
> > > player.
> > > 5. Finally, open your browser again. Go to YouTube and try playing a
> > > video-- the video should now play!
> > > 6. If the video *still* doesn't play, make sure you have JavaScript
> > > enabled (turned on) in your browser.
> > > If you're not sure how to do this, do a Google search for your browser
> > > and then "enable JavaScript". You should easily find instructions on
> > > how to enable Javascript.
> > > Here are a couple of examples for Firefox, Internet Explorer, and
> > > Opera users:
> Hello,
> I have followed all you great suggestions only to find out it was not
> adobe it never was. I had to uninstall my java and download the newest
> version and install it. And that did it it works perfect. The older
> versions of java do not work well with the new adobe. Hope this
> helps :D
> On Apr 23, 11:53 am, DaveyMacnail wrote:
> > Hello, my name is Dave and I am from The NETHERLANDS.
> > I have the same problem on my computer ("An error occured, please try
> > again later"), when using one of my players and I already tried many
> > suggestions from other people.
> > Nothing works.
> > Now I tried the way, Liz has written and it did not work either.
> > Maybe the problem is at YouTube's site.
> > Hope to read some new suggestions.
> > Thanks and regards from Dave.
> > On 23 apr, 15:21, strifetwenty wrote:
> > > I tried it and it didn't work, even restarted my computer but nothing
> > > On Apr 22, 9:44 pm, YouTube Liz wrote:
> > > > Hey guys,
> > > > As always, thanks for visiting the Community Help Forums :)
> > > > We've heard some of you mention you're having trouble watching videos
> > > > because you're receiving the *dreaded* "enable JavaScript / old
> > > > version of Adobe Flash player" error message. Yikes!
> > > > If you're receiving this error message and unable to play videos,
> > > > here's what I recommend to get you back on track and able to watch
> > > > videos successfully again. Please follow the steps listed below...
> > > > 2. Once you've uninstalled Flash, then go to the Adobe site and
> > > > download the most recent version of the Flash player:http://get.adobe.com/flashplayer/
> > > > 3. At this point, completely exit your browser (don't just close the
> > > > window, exit the browser completely).
> > > > 4. Only now, once you've exited your browser, can you install the new
> > > > version of the Flash player you just downloaded. Install the Flash
> > > > player.
> > > > 5. Finally, open your browser again. Go to YouTube and try playing a
> > > > video-- the video should now play!
> > > > 6. If the video *still* doesn't play, make sure you have JavaScript
> > > > enabled (turned on) in your browser.
> > > > If you're not sure how to do this, do a Google search for your browser
> > > > and then "enable JavaScript". You should easily find instructions on
> > > > how to enable Javascript.
> > > > Here are a couple of examples for Firefox, Internet Explorer, and
> > > > Opera users:
I have downloaded flashplayer 10, java is enabled, I can watch Youtube
video on myspace and such but not on youtube. Please advise on
anything else I can try. No error messages just a black screen.
> As always, thanks for visiting the Community Help Forums :)
> We've heard some of you mention you're having trouble watching videos
> because you're receiving the *dreaded* "enable JavaScript / old
> version of Adobe Flash player" error message. Yikes!
> If you're receiving this error message and unable to play videos,
> here's what I recommend to get you back on track and able to watch
> videos successfully again. Please follow the steps listed below...
> 2. Once you've uninstalled Flash, then go to the Adobe site and
> download the most recent version of the Flash player:http://get.adobe.com/flashplayer/
> 3. At this point, completely exit your browser (don't just close the
> window, exit the browser completely).
> 4. Only now, once you've exited your browser, can you install the new
> version of the Flash player you just downloaded. Install the Flash
> player.
> 5. Finally, open your browser again. Go to YouTube and try playing a
> video-- the video should now play!
> 6. If the video *still* doesn't play, make sure you have JavaScript
> enabled (turned on) in your browser.
> If you're not sure how to do this, do a Google search for your browser
> and then "enable JavaScript". You should easily find instructions on
> how to enable Javascript.
> Here are a couple of examples for Firefox, Internet Explorer, and
> Opera users:
I had the same problem, tried everything, as many of you have, install/
uninstall..blah blah even the stuff in this forum...but only one final
and simple thing worked...i deleted all my cookies and temp internet
files. YOU TUBE WORKS NOW!! lol
i have a small hd in my eee, so i restricted my 'disc spce use' for
temp files, so i gess that was the prob.
Hello LIz, I have problems with my videos showing an error message
please try back later. I have followed all instruction given and STILL
nothing has help. Please advise.
> As always, thanks for visiting the Community Help Forums :)
> We've heard some of you mention you're having trouble watching videos
> because you're receiving the *dreaded* "enable JavaScript / old
> version of Adobe Flash player" error message. Yikes!
> If you're receiving this error message and unable to play videos,
> here's what I recommend to get you back on track and able to watch
> videos successfully again. Please follow the steps listed below...
> 2. Once you've uninstalled Flash, then go to the Adobe site and
> download the most recent version of the Flash player:http://get.adobe.com/flashplayer/
> 3. At this point, completely exit your browser (don't just close the
> window, exit the browser completely).
> 4. Only now, once you've exited your browser, can you install the new
> version of the Flash player you just downloaded. Install the Flash
> player.
> 5. Finally, open your browser again. Go to YouTube and try playing a
> video-- the video should now play!
> 6. If the video *still* doesn't play, make sure you have JavaScript
> enabled (turned on) in your browser.
> If you're not sure how to do this, do a Google search for your browser
> and then "enable JavaScript". You should easily find instructions on
> how to enable Javascript.
> Here are a couple of examples for Firefox, Internet Explorer, and
> Opera users:
Having problems with videos showing error message, please try back
later. It has been a month now and am very frustrated ! Have followed
your instructions.... Please advise. bluechows
> As always, thanks for visiting the Community Help Forums :)
> We've heard some of you mention you're having trouble watching videos
> because you're receiving the *dreaded* "enable JavaScript / old
> version of Adobe Flash player" error message. Yikes!
> If you're receiving this error message and unable to play videos,
> here's what I recommend to get you back on track and able to watch
> videos successfully again. Please follow the steps listed below...
> 2. Once you've uninstalled Flash, then go to the Adobe site and
> download the most recent version of the Flash player:http://get.adobe.com/flashplayer/
> 3. At this point, completely exit your browser (don't just close the
> window, exit the browser completely).
> 4. Only now, once you've exited your browser, can you install the new
> version of the Flash player you just downloaded. Install the Flash
> player.
> 5. Finally, open your browser again. Go to YouTube and try playing a
> video-- the video should now play!
> 6. If the video *still* doesn't play, make sure you have JavaScript
> enabled (turned on) in your browser.
> If you're not sure how to do this, do a Google search for your browser
> and then "enable JavaScript". You should easily find instructions on
> how to enable Javascript.
> Here are a couple of examples for Firefox, Internet Explorer, and
> Opera users:
> the page title is "Troubleshoot Adobe Flash Player Installation for
> Windows"
> click on # 3, Troublshoot Adobe Flash Player for Internet Explorer
> scroll down to just above question #4 and find bold print that reads
> "If the active X control for Flash Player fails to install, download
> the executable installer"
> Click on download, save to desktop, then install. Close all
> applications before running installer
> Also, one thing I've noticed: many of you say that you have Java
> enabled... JavaScript and Java have very different functions-- so make
> sure you definitely have JavaSCRIPT enabled in your browser ;)
> Another point to mention: often times when you upgrade to a new
> version of your browser / run a new browser, the latest version of
> Flash won't be auto-installed. This is why YouTube video's will
> suddenly stop playing for you and why you'll receive this error
> message. When this occurs,
> -- uninstall the previous version of Flash
> -- download the new version
> -- exit all applications / browser
> -- install the new version of Flash
> Good luck guys ! Hope you're able to play videos again soon...
> ~ Liz
> On May 1, 3:00 pm, roowlant wrote:
> > Come on.. you can;t just let the whole (let alone even half) YouTube
> > community do this. This for sure is a YouTube problem and you just
> > can't simply tell your users to do a rather extensive uninstall etc..
> > Better is to try and find out what happened and why suddenly so many
> > many people having playback problems...
> > On Apr 23, 3:44 am, YouTube Liz wrote:
> > > Hey guys,
> > > As always, thanks for visiting the Community Help Forums :)
> > > We've heard some of you mention you're having trouble watching videos
> > > because you're receiving the *dreaded* "enable JavaScript / old
> > > version of Adobe Flash player" error message. Yikes!
> > > If you're receiving this error message and unable to play videos,
> > > here's what I recommend to get you back on track and able to watch
> > > videos successfully again. Please follow the steps listed below...
> > > 2. Once you've uninstalled Flash, then go to the Adobe site and
> > > download the most recent version of the Flash player:http://get.adobe.com/flashplayer/
> > > 3. At this point, completely exit your browser (don't just close the
> > > window, exit the browser completely).
> > > 4. Only now, once you've exited your browser, can you install the new
> > > version of the Flash player you just downloaded. Install the Flash
> > > player.
> > > 5. Finally, open your browser again. Go to YouTube and try playing a
> > > video-- the video should now play!
> > > 6. If the video *still* doesn't play, make sure you have JavaScript
> > > enabled (turned on) in your browser.
> > > If you're not sure how to do this, do a Google search for your browser
> > > and then "enable JavaScript". You should easily find instructions on
> > > how to enable Javascript.
> > > Here are a couple of examples for Firefox, Internet Explorer, and
> > > Opera users:
Had the same annoying error message across multiple browsers for
days. After repeated attempts to fix the problem using the tips
posted here, I finally discovered what the culprit was: my Norton
Personal Firewall settings!
I found that all I needed to do was disable the "Ad Blocker" option in
Norton...and eureka! I was finally able to play YouTube videos again
-- no restart needed! *whew*
I'm not getting any specific error messages, just general playback
issues. Scroll bar jerks across the screen, videos play at 1 or 2
frames per second, and the "loading" flash icon is constantly on the
screen, only it's not spinning around like it's actually loading, it's
like it's stuck in some sort of loop with only 2 or 3 of the little
circles repeating again and again.
Now I've done everything you can think of including deleting cache and
cookies, reinstalling Flash, updating Firefox to the latest version,
uninstalling any possible conflicting add-ons...EVERYTHING. And also,
seeing as how every single other Flash site on the internet...The
Daily Show, Ted Talks, Break, The Onion...any other site you can think
of that uses Flash works with ZERO issues, I'm going to go out on a
limb here and say that the problem is on Youtube's end, as others here
have stated.
I try not to post because usually the issue's resolved before I get
frustrated enough to come post about it, but it's going on a week or
so now. Even videos that do actually play I have to pause and let them
buffer. And I can go immediately to Speakeasy and do a speed test and
max out my connection, so again, I seriously doubt it's on our end.
Wish I could be more help but other than telling you I've tried
everything I'm out of ideas.
> As always, thanks for visiting the Community Help Forums :)
> We've heard some of you mention you're having trouble watching videos
> because you're receiving the *dreaded* "enable JavaScript / old
> version of Adobe Flash player" error message. Yikes!
> If you're receiving this error message and unable to play videos,
> here's what I recommend to get you back on track and able to watch
> videos successfully again. Please follow the steps listed below...
> 2. Once you've uninstalled Flash, then go to the Adobe site and
> download the most recent version of the Flash player:http://get.adobe.com/flashplayer/
> 3. At this point, completely exit your browser (don't just close the
> window, exit the browser completely).
> 4. Only now, once you've exited your browser, can you install the new
> version of the Flash player you just downloaded. Install the Flash
> player.
> 5. Finally, open your browser again. Go to YouTube and try playing a
> video-- the video should now play!
> 6. If the video *still* doesn't play, make sure you have JavaScript
> enabled (turned on) in your browser.
> If you're not sure how to do this, do a Google search for your browser
> and then "enable JavaScript". You should easily find instructions on
> how to enable Javascript.
> Here are a couple of examples for Firefox, Internet Explorer, and
> Opera users:
It is just a few videos that don't seem to work for me, some are fine.
It's strange, I mean the videos worked last night, but not this
morning, and my PC was off so there couldn't have been any automatic
updates or file changes or anything that might have interfered.
I have tried all of the solutions listed by all of the people who have
commented here, and still nothing.
I have gone as far as re-installing graphics card drivers and updating
them, getting windows updates, latest flash after uninstalling it.
Then tried older versions of flash to see if I could get it working
with them, but nothing.
I'll keep checking back here anyways to see if anyone finds a new
solution to the problem.
|
